TNHelp
தமிழ்
Departments

Tamil Nadu e-Governance Agency

e-Sevai centre

Visit official department portal

Contact information

Tamil Nadu Secretariat
Minister in-charge

Hon'ble Dr. Palanivel Thiaga Rajan - Minister for Information Technology and Digital Services

Headquarters & office address

2nd Floor, Cavesham House, Greams Road, Thousand Lights, Chennai 600006

Email address
[email protected]

Directorates, boards & agencies under this department

  • Tamil Nadu e-Governance Agency (TNeGA)
  • Citizen e-Sevai Service Centers Network
  • TN State Data Centre (TNSDC)
  • Nambikkai Inaiyam (State Blockchain Backbone)

Related topics & services

Frequently asked citizen questions (FAQs)

How to apply for certificates through the citizen e-Sevai portal?

Citizens can apply for over 150 government certificates, licenses, and welfare schemes from home through the TNeGA Citizen e-Sevai portal without visiting physical centers.

Start online (fastest):

  • Visit the official portal (tnesevai.tn.gov.in) and select 'Citizen Login'.
  • Create a free citizen account using your mobile number and email.
  • Complete your one-time 13-digit CAN (Citizen Access Number) registration linked to your Aadhaar.
  • Select the required service (e.g., Community, Income, Nativity, First Graduate certificate), fill in details, and upload documents.
  • Pay the standard government fee of ₹60 via UPI, debit card, or net banking.

Certificate delivery:

  • Once approved by the Tahsildar, the digitally signed certificate with a verifiable QR code is available for instant download in your dashboard.
Search more citizen questions on Ask TNHelp
How to check the status of an e-Sevai certificate application?

You can track the live progress of any certificate applied through e-Sevai using your unique 16-character application reference number.

Start online (fastest):

  • Go to tnesevai.tn.gov.in and click on 'Check Status'.
  • Enter your 16-digit Application Number (printed on your payment acknowledgement receipt, e.g. TN-72024...).
  • The portal displays the current stage: Application Submitted -> VAO Verification -> RI Review -> Tahsildar Approval.

SMS notification:

  • You will receive automated SMS alerts at every processing milestone and a direct download link once final approval is granted.
Search more citizen questions on Ask TNHelp
How to locate nearest government-authorized e-Sevai center?

TNeGA operates over 10,000 authorized e-Sevai centers across Tamil Nadu through TACTV, cooperative societies (PACCS), village level entrepreneurs (VLEs), and municipal offices.

Start online (fastest):

  • Visit tnega.tn.gov.in and select 'Locate e-Sevai Center'.
  • Select your District, Taluk, and Village / Town area.
  • View the full address, operator name, contact number, and Google Map coordinates of authorized centers.

Grievances & Overcharging:

  • Authorized government fee is strictly ₹60 per revenue certificate. If any operator demands excess cash, report immediately to CM Helpline 1100 or email tnesevaihelpdesk@tn.gov.in.
Search more citizen questions on Ask TNHelp

Explore citizen search queries and trending topics across Tamil Nadu:

View all trending citizen questions

Welfare schemes & citizen services

No published schemes yet.