Contact information
Tamil Nadu SecretariatMinister in-charge
Hon’ble Chief Minister - Fire and Rescue Services Department
Headquarters & office address
Directorate of Fire and Rescue Services, 17 Rukmani Lakshmipathi Salai, Egmore, Chennai 600008
Phone & helpline
Email address
Directorates, boards & agencies under this department
- Fire and Rescue Services Technical Headquarters
- State Fire Training Centre (Tambaram)
- Search and Rescue / Water Rescue Commandos
- Fire Safety Inspection and Compliance Wing
Related topics & services
Frequently asked citizen questions (FAQs)
How do commercial buildings and schools get a Fire Safety NOC?
Obtaining a Fire Safety No Objection Certificate (Fire NOC) from the Tamil Nadu Fire and Rescue Services (TNFRS) is legally mandatory for schools, hospitals, commercial complexes, and industries.
Start online (fastest):
- Visit the official TNFRS portal (tnfrs.tn.gov.in).
- Select 'Apply for Fire NOC' (Multi-Storeyed or Non-Multi-Storeyed Building).
- Upload approved architectural drawings, fire hydrant layout, emergency staircase details, and underground water sump capacity.
- Pay scrutiny fees online.
Site inspection and delivery:
- Station Officers and District Fire Officers conduct on-site verification of fire extinguishers, hose reels, and smoke detectors.
- Digitally signed Fire NOC is issued within 30 days (valid for 3 years for schools; 1 year for commercial complexes).
Who to contact for flood rescue, animal trapped in wells, or urban emergencies?
The Tamil Nadu Fire and Rescue Services provides 24/7 emergency disaster response, well rescues for humans and animals, and flood relief operations.
Emergency helplines:
- Fire & Emergency Control Room: Dial 101 (Toll-free 24/7).
- Unified Emergency Helpline: Dial 112.
Rescue services provided:
- Specialized animal and human extraction from deep agricultural wells and borewells using tripod hoists.
- Flood evacuation operations using inflatable motorized rescue boats.
- Safe rescue and relocation of venomous snakes from residential areas.
- Clearance of uprooted trees during cyclones. All rescue operations are 100% free of charge.
How to obtain temporary fire safety clearance for cracker shops or events?
Setting up temporary retail cracker shops during Deepavali or public exhibition pandals requires mandatory temporary fire safety clearance.
Start online (fastest):
- Apply on tnfrs.tn.gov.in under 'Temporary Fire Clearance' at least 30 days prior to the event.
- Upload site layout sketch, land ownership / rental permission, and local municipal clearance.
Mandatory safety norms:
- Stalls must be constructed with non-combustible materials (asbestos or tin sheets; thatch is strictly prohibited).
- Minimum 3-meter safety clearance distance from adjacent structures.
- Must keep 2 buckets of sand, 2 buckets of water, and two 5-kg ABC dry chemical powder fire extinguishers on site.
- The local Station Officer inspects the site and issues the temporary safety certificate.
Explore citizen search queries and trending topics across Tamil Nadu:
View all trending citizen questionsWelfare schemes & citizen services
No published schemes yet.